Currently, only our support team can grant administrator rights for your ViGram. To make this process quick and efficient, please follow the steps below before reaching out to us.
Steps to Prepare:
User Must Complete First Login in ViGram:
Make sure that user opened yours ViGram mini-app.
User must finish the onboarding process
Administrator Access Levels
When assigning administrators, you can specify their level of access. Below are the available permission options:
ADMIN: Full access to all settings and features.
VIDEOS: Permissions to manage and edit videos.
STREAMS: Permissions to manage live streams.
PRODUCTS: Access to manage products in your ViGram.
ANALYTICS: View and analyze performance metrics.
WIDGETS: Control widgets in your ViGram.
POSTS: Permissions to create and manage posts.
USERS: Manage user accounts and roles.
When requesting administrator rights for others, specify which permissions they should have.
Contact Support
Once these steps are completed, contact our support team via @vigram_partner_support bot in Telegram with the following information:
Your ViGram name.
The usernames of the people you want to assign as administrators.
The specific permissions you’d like to grant them.
Our team will verify your request and update the administrator settings accordingly.