The video/audio is not playing—what should I do?
Try refreshing the page, check your internet connection, or try using a different internet network.
The content is buffering or loading slowly—how can I fix this?
Check your internet connection, and try lowering the video quality or restarting your Telegram application.
I purchased content, but I can’t find it—who can help me?
If you can’t find your purchased content, please contact our support team for assistance.
Which devices are supported?
ViGram is accessible on most devices, including smartphones, tablets, and desktops. Ensure your device has the latest version of Telegram app for the best experience.